 |
Online Technical and Repair Services for Total Lifecycle Support |
|
|
| |
Our Post-Sales Repair Service is equal in importance to our Design and Manufacturing division. The service represents our commitment to provide comprehensive technical support after delivery of new products.
|
|
| |
Web-based eRMA System |
|
| |
This personalized portal system offers real-time RMA status-tracking at all times, anywhere via the Internet. Through our worldwide Customer Support Centers, you get regional technical support and repair services along with a stringent, dependable quality standard. |
| |
|
| |
Best-in-Class Service |
|
| |
The Applications Engineering team is always ready to assist you. This dedicated group helps to coordinate and track your repair requests. Through our Global Service Centers, we provide you and your customers with a comprehensive range of proven preventive, diagnostic, remedial, and repair services.
|
| |
|
| |
Enhanced and Extended After-Sales Service |
|
| |
|
Configure-to-Order (CTO) revision control for all RMA items |
|
|
24-hour replacement service
|
|
|
On-site service (in certain regions)
|
|
|
Extended warranty service
|
|
|
Product end-of-life management |
|
