Hardware Maintenance

• Investigate and fix hardware defects.
• Implement hardware design changes.
• Component obsolescence evaluation.
• Cost reduction evaluation including cost-effective components and higher levels of integration to reduce costs and improve profits.

Pre- and Post-Sales Technical support

• Pre-sales support to assist customers with technical queries on products and applications, assess network designs, and test configurations for suitability.
• Post-sales support for complex products used to build carrier-grade global networks, ranging from simple questions regarding equipment configuration to more complicated system defect diagnosis and repair.