AdvantechCare Service Packages

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We understand how much you care about your hardware investment. Whether it ' s an issue with efficiency, budget control, or after sales support, AdvantechCare Service is here to help!

 
Good reasons for choosing AdvantechCare services
Protection: Enjoy peace of mind, knowing system reliability is assured.
Savings: We help simplify your budget planning by providing the best value service package, customized for your particular industry.
Efficiency: Advantech provides the best response time, and time-to-repair commitment.
Seven AdvantechCare Service Packages Ready to Go!
Extended Warranty Service
Advantech Extended Warranty Service can be purchased along with your product order or within 90 days of your product purchase. Advantech provides 3 months/6 months, and 1 to 3 years extended warranty service to help customers manage their maintenance budget in advance. Please contact your local distributor or sales representative if you wish to purchase extended warranty after 90 days of your product purchase.

Advantech's Onsite Service
Advantech provides you with the option to call for service when needed, or to get a 1, 2, or 3- year coverage plan with a much better service rate. We will arrange for a qualified engineer to bring repair parts the next day, and check the defective unit onsite.

Pick Up Service
From now on you will not have to deal with deliveries for products that need repair; Advantech's new Pick Up Service will help you to sort it all out. Advantech provides a one-time, or a 1-year to 3-year next-day Pick Up Service. Customers can simply call the Advantech Repair Center to arrange a pick up of the defective unit, this also reduces the risk of damage during transportation.

Fast Repair Service
After receiving the defective unit, Advantech is committed to a repair turnaround time between 24 and 48 hours, allowing you to resume normal operations and reducing system downtime.

Advanced Replacement Service
Advantech provides 1-year to 3-year next-day Advanced Replacement Service. It's a fast and easy replacement service that provides a cost effective alternative to Advantech¡¦s Onsite service.

Data Security Service
No more worry about confidential data being compromised when returning a defective hard disk for repair! Advantech provides a 1 year to 3 year Data Security Service where you maintain total control over your confidential HDD data. You keep any defective HDD during the relacement process.

Upgrade Service
Good News! Advantech now provides an Upgrade Service which allows you to upgrade old hardware without paying the full price for new replacements. The hardware upgrade specifications will be evaluated, and compatibility and stability will be tested.
     
 
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